We hear the same worries from new candidates every week. Most of them come from how some agencies operated decades ago — or simply are not true. Here are the five we hear most.
Myth 1: "The agency takes a cut of my pay"
Our service is free for workers. The employer pays our fee on top of your wage, not out of it. If any agency asks you for money to find you work, walk away — charging candidates is illegal in Ontario.
Myth 2: "Temp jobs never become permanent"
A large share of our placements convert to permanent hires. Employers use temporary periods to evaluate fit — show up consistently and do the work, and you are first in line when they add headcount.
Myth 3: "Agency workers have no rights"
Assignment employees are covered by the Employment Standards Act: minimum wage, overtime, public holiday pay, and workplace safety protections all apply. Licensed agencies like Firm Staffing (licence THA-0000002672) are also directly accountable to the province.
Myth 4: "You just get whatever job is left over"
A good recruiter matches you to shifts, locations, and work that fit what you told them. The better we know your goals, the better the matches get — that is the entire business model.
Myth 5: "Applying through an agency is slower"
It is usually the opposite. Employers ask us to fill roles fast; registered candidates regularly start within days.