Quality Assurance Coordinator

Job Duties:

• Developing and implementing quality control processes and procedures to ensure product or service compliance with established standards and regulations.
• Conducting regular audits and inspections to evaluate quality systems, processes, and performance.
• Collecting and analyzing data to identify trends, patterns, and areas for improvement.
• Creating and maintaining quality documentation, including standard operating procedures (SOPs), quality manuals, and quality control records.
• Collaborating with cross-functional teams to establish quality objectives and metrics.
• Assisting in the investigation and resolution of customer complaints and quality-related issues.
• Training and educating employees on quality standards, processes, and procedures.
• Participating in the development and implementation of corrective and preventive actions to address non-conformities and improve overall quality.
• Conducting supplier audits and assessments to ensure compliance with quality requirements.
• Monitoring and evaluating the effectiveness of quality assurance programs and recommending improvements.
• Ensuring compliance with regulatory requirements and industry standards.
• Keeping abreast of industry trends, advancements, and best practices related to quality assurance.
• Communicating and reporting quality metrics and performance to management and stakeholders.
• Maintaining a culture of quality and continuous improvement within the organization.

Location: Hamilton, ON