Job Duties:
- Developing and implementing quality control processes and procedures to ensure product or service compliance with established standards and regulations.
- Conducting regular audits and inspections to evaluate quality systems, processes, and performance.
- Collecting and analyzing data to identify trends, patterns, and areas for improvement.
- Creating and maintaining quality documentation, including standard operating procedures (SOPs), quality manuals, and quality control records.
- Collaborating with cross-functional teams to establish quality objectives and metrics.
- Assisting in the investigation and resolution of customer complaints and quality-related issues.
- Training and educating employees on quality standards, processes, and procedures.
- Participating in the development and implementation of corrective and preventive actions to address non-conformities and improve overall quality.
- Conducting supplier audits and assessments to ensure compliance with quality requirements.
- Monitoring and evaluating the effectiveness of quality assurance programs and recommending improvements.
- Ensuring compliance with regulatory requirements and industry standards.
- Keeping abreast of industry trends, advancements, and best practices related to quality assurance.
- Communicating and reporting quality metrics and performance to management and stakeholders.
- Maintaining a culture of quality and continuous improvement within the organization.
Location: Hamilton ON